- Check your internet connection
- Check your video file size
- Check that video file is on computer, not mobile device
If internet is generally slow, take these steps:
- Plan to upload at a place with better internet connections
If video file size is over 1 GB (or 1,000,000 KB), compress or convert the file. Try one of the following options:
If these steps don't work, please reach out to us (chat or email) and we'll assist you!